How do I know if I should call Emergency-911 or Urgent Care?
Examples of life-threatening emergencies:
Major accident injuries
Severe chest pain
Difficulty breathing or shortness of breath
Unconsciousness
Active labor
Heavy bleeding that can't be stopped
Sudden weakness or numbness of the face, arm, or leg on
one side of the body
Action to be taken:
Call paramedics (911) or go to the nearest hospital
Emergency Room
If your insurance coverage is through an HMO, identify
as an HMO member to the hospital staff
Contact Riverside Medical Clinic within 48 hours of your
hospital visit
Riverside Medical Clinic's Urgent Care provides quality
urgent care services to our patients in a timely,
cost-effective and compassionate way. We provide
extended hours and on-site laboratory and radiology
services, enabling the diagnosis, treatment and
management of urgent medical conditions and minor trauma
when a patient's primary care physician is unavailable.
Urgent Care is designed to provide patients with
non-life threatening care on short notice. Our Urgent
Care is staffed with specially trained physicians and
experienced nurses who take the time to educate our
patients about their medical condition, as well as about
appropriate access and utilization of the health system
and their health insurance coverage.
Urgent Care is not a substitute for the quality,
consistent care you receive from your Primary Care
Physician (PCP); you should always try to contact your
PCP first. But in the event you are unable to see your
PCP, and your condition is not life threatening,
Riverside Medical Clinic has two conveniently located
Urgent Care centers, one at our Main clinic and another
at our Canyon Springs clinic.
Riverside Medical Clinic has established an After Hours
Pediatric Clinic in our Main Clinic Urgent Care
especially for parents who are unable to bring their
child to see their own pediatrician during regular
business hours. Illnesses after regular business hours
that are not life threatening, but require immediate
attention, can now be treated by one of our
pediatricians.
If your insurance coverage is through an HMO, please do
not seek medical care for non-life-threatening
emergencies outside of Riverside Medical Clinic without
first obtaining prior authorization. Otherwise, you may
be financially responsible for the services.
** In case of life-threatening emergency - call 911 **